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Troubleshooting

Solutions for common issues with Hailo-15 SBC.

Diagnostic Approach

  1. Identify Symptoms: What exactly is happening?
  2. Check Logs: Serial console, dmesg, application logs
  3. Isolate: Simplify setup to minimum configuration
  4. Verify: Test one change at a time

Log Collection

Serial Console

picocom /dev/ttyUSB0 -b 115200

System Logs

# Kernel messages
dmesg

# System log
journalctl -xe

# Application logs
cat /var/log/app.log

Common Issues

SymptomLikely CauseSolution
No power LEDPower supplyCheck 5V, 3A supply
Kernel panicCorrupted SDRe-image SD card
Can't connectNetwork configVerify 10.0.0.x subnet
No videoCamera setupRun setup script

When to Contact Support

Provide:

  • Board revision
  • Software version
  • Full error messages
  • Steps to reproduce

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